Step 1: Update the event time wording on the homepage

Go to your Home page, find your event (example: Easter Egg / Egg Hunt), and locate the field/value for Egg Hunt Event Times.

Step 2: Specify the split schedule clearly (A–M vs N–Z)

Edit Egg Hunt Event Times to clearly state the two start times, for example:

• Last names A–M start at [time]

• Last names N–Z start at [time]

Keep any other required details in that same field (such as age ranges and other timing notes).

Step 3: Save the homepage/event-time update

Click Save. This updates both:

• The website information

• Any scheduled follow-up emails that pull from the event-time value

Step 4: Open Contacts to email people who already registered

To notify existing registrants directly (so they don’t miss the change), go to Contacts.

Step 5: Filter registrants using Advanced Filters (by tag)

In Contacts, click Advanced Filters and filter by Tag.

Step 6: Select the event tag and apply the filter

Choose the tag for the event (example: Easter egg hunt) and click Apply to pull up everyone registered with that tag.

Step 7: (Optional) Use Manage Fields to show helpful event/age fields

Click Manage Fields and remove columns you don’t need (like email, business name, created, last activity, tags). Search for relevant event fields (example search: “eh”) and Apply so you can see useful counts/age fields.

Step 8: (Optional) Sort to target a specific age group first

If you’re notifying only one age bracket first, sort by the relevant count/field so the largest groups appear at the top.

Step 9: Select the contacts you want to email

Use the select all checkbox for the page, then move through additional pages and select any remaining contacts individually as needed.

Step 10: Click “Send Email” to start the message

Once your desired contacts are selected, click Send Email.

Step 11: Confirm recipients and name the email activity

Confirm you want to send to the selected people, then name the activity (so you can track it later), e.g., “Update EH time email”.

Step 12: Set the “From Name” to the event sponsor/organization

Enter the sponsoring organization name as the From Name (the public-facing sender name).

Step 13: Set a proper “From Email” (avoid free domains)

For deliverability, do not use a free email domain (Gmail/Yahoo/Hotmail/MSN), or the message may go to spam. Use a business-domain email. If needed, use the system’s domain option by searching for domain and selecting the option that inserts the email address using the domain set up in the system.

Step 14: Add a clear subject and write the email message

Write a subject that clearly explains it’s an update to event times, then write the email body with the new A–M vs N–Z start times. If using custom values, use only the ones under Contact.

Step 15: Send yourself a test email

Use Send a test email and verify formatting, wording, and clarity in your inbox.

Step 16: Confirm and send to all selected registrants

After the test looks correct, confirm and send the email to the selected contacts.

Step 17: Verify both updates are complete

At this point:

• Your homepage event times are updated (so the site shows the split schedule)

• Your scheduled follow-up emails will reflect the updated event times

• Your already-registered contacts have been proactively notified